Terms & Conditions

Welcome to Prime Haven Mart. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before shopping with us.

1. About Us

Prime Haven Mart is an online retailer offering home essentials, DIY products, clothing and fragrances. All references to "we", "us" or "our" refer to Prime Haven Mart.

2. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and that you are authorised to use the payment method selected. All prices are listed in the currency shown at checkout and include applicable taxes unless stated otherwise. We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, pricing errors or stock unavailability, and will notify you and issue a full refund where this happens.

3. Product Information

We work hard to display product details, images and pricing accurately. However, colours may vary slightly depending on your screen, and occasional errors can occur. We reserve the right to correct any errors and update information at any time.

4. Shipping & Returns

Please see our Shipping & Returns Policy for full details on delivery times and how to return an item.

5. Intellectual Property

All content on this website, including text, images, logos and design, is the property of Prime Haven Mart or its licensors and may not be copied, reproduced or used without permission.

6. Limitation of Liability

We are not liable for any indirect or consequential loss arising from your use of this website or your purchase of products, except where such liability cannot be excluded under UK law. Nothing in these terms affects your statutory rights as a consumer.

7. Changes to These Terms

We may update these terms from time to time. The latest version will always be available on this page, and continued use of our website means you accept any changes.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Us

If you have any questions about these terms, please contact us at [support email].

Term Conditions Page